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6000: Distorted or Gray Pictures

Thomas Hunt
Thomas Hunt

Not sure if this is your device? This article is for X6000 Series cameras (SKU/Product #: MCG-13478, MCG-13486 & MCG-13479). 
Double-check this info or click here to visit our "Identify My Device" page before you continue.

 

Troubleshooting

Receiving gray or distorted pictures?  If so, it is being caused by your SD Card and/or batteries.  When receiving gray pictures, your card is either incompatible or has become corrupt and will need to be changed out.  When receiving distorted pictures, your batteries are getting low.  See below for recommended SD Cards and SD Card re-formatting steps.

 

Gray pictures caused by corrupt SD Card, distorted picture caused by low batteries:

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Steps To Resolve Issue:

  1. Format your SD Card from your Camera settings.  For more information click here.
  2. If you continue getting Distorted or Gray pictures after 24 hours, use a new SD Card.

FieldNode Recommended SD Cards

  • 4GB
  • 8GB
  • 16GB 

Not Recommended

  • High-speed cards
  • Micro/mini cards
  • SDXC cards
  • Ultra capacity
  • 32GB or larger SD card

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