Search

DELTA: Distorted or Gray Pictures

Thomas Hunt
Thomas Hunt

Not sure if this is your device? This article is for the Delta (SKU/Product #: MCG-13476, MCG-14036, MCG-13477, & MCG-14031). 
Double-check this info or click here to visit our "Identify My Device" page before you continue.

 

Troubleshooting

Receiving gray or distorted pictures?  If so, it is being caused by your SD Card.  Your card is either incompatible or has become corrupt and will need to be changed out.  See below for recommended SD Cards and SD Card re-formatting steps.

 

Gray pictures caused by corrupt SD Card, distorted picture caused by low batteries:

mceclip0.pngblobid0.jpg

 

Steps To Resolve Issue:

  1. Format your SD Card from your camera settings in your FieldNode App.  Once you toggle the Format SD Card option ON, your camera will erase the data from the card on it's next check in.
  2. If you continue getting Distorted or Gray pictures after 24 hours, use a new SD Card.

FieldNode Recommended SD Cards

  • 4GB SDHC
  • 8GB SDHC
  • 16GB SDHC
  • 32GB SDHC

Not Recommended

  • High-speed cards
  • Micro/mini cards
  • SDXC cards
  • Ultra capacity
  • Larger than 32GB

Was this article helpful?

Comments

0 comments

Article is closed for comments.