User

Thomas Hunt

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Total activity 87
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Activity overview

Latest activity by Thomas Hunt

  • Thomas Hunt created an article,

    Accessibility for Inclusive Support

    Our Help Center is designed to be accessible to everyone by adhering to the Web Content Accessibility Guidelines (WCAG) standards. This means that individuals with a wide range of abilities can nav...

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  • Thomas Hunt created an article,

    Ethics and AI-Driven Support

    Below is the content for the Knowledge Base articles requested, formatted with headers and page breaks for easy copying into your Zendesk editor.Article: Ethics and Transparency in AI-Driven Suppor...

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  • Thomas Hunt created an article,

    Communication for Planned Maintenance

    We provide 72-hours notice for work affecting core systems. This allows teams to adjust production runs or schedules proactively.

    • Thomas Hunt
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  • Thomas Hunt created an article,

    Official Service Announcement Hub

    Operational EngagementStay informed via the official status dashboard. This prevents surprises like planned maintenance outages during peak business hours.Impact AssessmentsEach notice includes a d...

    • Thomas Hunt
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  • Thomas Hunt created an article,

    Handling Sensitive Physical Documents

    Follow clean-desk policies and store sensitive documents in locked cabinets. Digital files must be encrypted during transfer to ensure privacy.

    • Thomas Hunt
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  • Thomas Hunt created an article,

    Whitelisting Authorized Services

    Ensure uninterrupted connectivity by adding our IP ranges to your safe list. This prevents firewall interference with critical API or diagnostic data.

    • Thomas Hunt
    • 1 follower
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  • Thomas Hunt created an article,

    Audit Readiness and Compliance Packs

    Regulatory audits are resource-intensive. We provide Compliance Packs to drastically reduce audit discovery time for Healthcare and Finance.

    • Thomas Hunt
    • 1 follower
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  • Thomas Hunt created an article,

    Compliance Certifications and Reports

    Verify our posture by viewing SOC2, ISO, and HIPAA audit summaries. We maintain high standards to support regulated industries globally.

    • Thomas Hunt
    • 1 follower
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  • Thomas Hunt created an article,

    Data Redundancy and Failover Plans

    For Finance and Tech, data loss is a critical risk. Our geo-redundant architecture mirrors data, ensuring records remain accessible during catastrophes.

    • Thomas Hunt
    • 1 follower
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  • Thomas Hunt created an article,

    Emergency Shutdown and Safety

    In operational emergencies, follow established shutdown procedures. These protect personnel and expensive capital equipment across all facilities.

    • Thomas Hunt
    • 1 follower
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